Grocery store:

• Some people think that if fruits are put into a special bag, that the price listed is for the entire bag. Nope, that's still the price per pound.

• No, seriously, if it's not on the shelf and we say we know we're out of stock, then we're out of stock. We try to have as little products "in the back" as possible.

• No, reading the fine print is optional. I don't care whether your coupon expired only just today, I can't take it and it's not my fault.

Bowling alley:

• Fixing the pinsetter doesn't happen instantly. A mechanic has to take a look at it, and s/he may be on the other side of the building working one someone else's problem. Don't make it seem like the CSR's fault that your pinsetter hasn't been fixed in several minutes. They're just the messenger.

• Apparently, some people think that just because they're in a bowling alley out for some fun, means that they can just leave their trash lying everywhere. Yes, I'm supposed to clean after you, but I'm not your maid.

• When I'm wearing a uniform with the company's logo on my shirt and carrying a two-way radio, this triggers a thought in many customers' heads that I might not work there, but you ask anyway. Guess what? I do work here!

• Just because a CSR is at the front desk (we have different colored shirts!) momentarily does not mean you can skip the rest of the line. If you want to buy some games, stay in line, because we can't help you.