I really respect Amazon for having the same interface it has had for a while.

StillAnAss · 4 months

Amazon.com has actually had many many changes over the last few years. They're just really good at keeping the changes small and subtle and they listen to feedback and react quickly.

They roll out small test changes to limited customers and revert if it doesn't get the expected result. If you were to compare the actual html from 2 years ago to now there would be lots of changes.

HansEricsson · 4 months

Nice try, Jeff Bezoz.

Seriously though, I agree with you totally. Their customer service is outstanding, at least always has been for me.

cydriss · 4 months

Does anyone else have a silver interface? I checked my flatmates' Amazon pages and they were all different compared to mine. I can't find a way to change it back. They have all the same features as me, like Amazon Student.

KickapooPonies · 4 months

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scy1192 · 4 months

I disagree. I feel that most site redesigns are for the best (no, Gawker, I'm not talking about you) but people are so resistant to change that they end up hating any amount of redesign. I like Newegg's newer site. It's not easier, or harder, but it looks cleaner. I like Facebook's changes (except defaulting to Top stories instead of Most Recent) and having the chat sidebar when before it would just be whitespace. I like Google's cleaner look, too.

rm999 · 4 months

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DoctorSteve · 4 months

I just went to Amazon.com today and the layout has changed a lot...just since yesterday... Is this an irony post?

chakrakhan · 4 months

Amazon's interface is a cluttered, confusing marketing clusterfuck. The item pages aren't bad, but they're packed with so much and it's all layered horizontally. Furthermore, if you aren't a regular user, it's difficult to find the login interface. Amazon has really neat features, but they throw most of them onto the front page after 10 side-scrolling lists of offers. It's not even clear how to access many features like Listmania from the front page.

I love Amazon, and even the item pages themselves aren't too bad. I'm not even sure how they should change the layout, and I know part of me would miss the old one if they did. But I can't honestly say that I find the interface simple or easy to navigate. To quote Steve Yegge's infamous Google+ rant, "beyond any shred of doubt ... nobody can understand that frigging website [Amazon]."

btdubs · 4 months

Seriously. I basically stopped visiting imdb when they redesigned. They have a checkbox for reverting to the old design but for some reason it doesn't work for me.

feedthai · 4 months

Millions of visitors daily and thousands of rounds of a/b testing is how they got to that look. They attempted a new redesign last year and quickly changed back.

dudley-von-red-pants · 4 months

It can be frustrating to have to relearn how to use a site you became comfortable with, especially when you can't see any improvement.

Amazon DOES have excellent customer service. Also I love that customer reviews are available easily. Not that other sites don't have this, but I would never buy something I haven't used/seen before without reading the customer reviews and the reputation of Amazon makes me confident that their reviews will be accurate.

nerdmeister · 4 months

interface is good, but i just want the ability to sort by price and have it actually sort by the purchase prices.

suburbanite · 4 months

Sadly, Amazon has been in the process of redesigning their UI for a while now.

baultista · 4 months

Facebook has made some bad usability changes. I still dislike the integration of the chat system into the message system. If I see someone online I want to send an IM-style chat message, whereas if they are not online I want to be able to send an e-mail style message.

One of the silliest things they did was to set the default message inbox to show messages that they deem as important. Other messages like event updates, certain group updates, messages from friends you don't often contact, or even messages from strangers would get filtered out of your "priority inbox" without you knowing. I won a contest for a $20 gift certificate in June but didn't see the message until November because I, like so many others, didn't know about this behaviour.

Facebook has some very talented engineers, a strong research division, and decent design team, but sometimes I wonder if their Product Development & Management team has any clue as to what they're doing.

fearandloathing_inc · 4 months

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psilocybinmushrooms · 4 months

Facebook, arrgh. I'm dreading the day they make timeline compulsory.

P2000Camaro · 4 months

You forgot Youtube. I cannot stand Youtube's new layout.

NueDumaz · 4 months

It's like a store where you know where everything is.
Scrambling the layout like some stores/websites do is just an insult.

levishand · 4 months

Congrats on your new Amazon.com internship! You just passed the first trial.

imjustjk · 4 months

Amazon has gone through drastic changes through the years. Your reaction is really just an indication of the good job they've done testing and rolling out changes incrementally. They actually test changes quite a lot and often. Any ecommerce site, esp of their magnitude, would be dumb not to be continually testing changes to their UI; no site is ever fully optimized and small changes that improve conversion rates even just a fraction of a percent would have dramatic affect on their bottom lines, to the tune of tens of millions of dollars.

kindall · 4 months

Amazon has been making small changes almost continuously since day one. However, it never rolls them out to everyone without testing them first on small groups of customers. It also helps that they have a really simple and really good metric for usability that matches well with customer's goals: revenue.

n1nj4_v5_p1r4t3 · 4 months

I agree. Changing sites reallllly fucks them up. Thats one reason I like reddit. all text

somethinlike · 4 months

Newegg shot itself in the foot? It's the exact same design as Amazon. Open eyes like this @_@

Xonero · 4 months

I've always liked Amazon's interface as well. I'm not a person who minds change at all. It may take me a little while to get used to a big change, but if it's really for the better, I don't mind it. Just so many places don't seem to make changes for the better. Google being a pretty big offender. Youtube's layout has just gotten out of control. It's a war zone. The new Google style is a bit silly. Hovering or clicking and clicking again to get to what you were able to before with one click. Not a massive problem, just silly.

gimpwiz · 4 months

I find their interface intuitive. I find everything I need immediately, if they have it. Who could ask for more?

DoctorSteve · 4 months

You forgot the biggest offender of all, motherfucking youtube.

expert02 · 4 months

They lose points for making it hard to report items in the wrong category with a bad description. Also, why do I have to choose a category to sort products?

botena · 4 months

I couldn't agree more. Thought I must be the only one.

kolossal · 4 months

Tbh, I don't even remember how FB looked like 4 years ago. Sure, people bitch about the site redesign all the time, but then they all forget about it and move on.

brandonkiel27 · 4 months

Amazon is the shit, and I agree.. But didnt they kind of change it a little bit? I noticed stuff looks a litttle different.. maybe its just graphics becuase I think everything is still the same navigation wise

JavaLSU · 4 months

Holy shit! Talk about timing

Amazon is currently testing their redesign.

TheHalf · 4 months

I'll give you what you want.

flyingtiger188 · 4 months

I agree. Hated pandora when they changed their layout. Not that I really disliked the new layout but in changing they did something that removed the ability to skip a song by simply reloading the page without having it count against your skip limit.

Ledatru · 4 months

Facebook's changes are good

Compeau · 4 months

I was annoyed when they went away from having every product category tabbed at the top of the page. It was necessary, and the current interface is probably better, but it still took me a while to get used to the change.

i_know_im_late_sorry · 4 months

amazon is awesome. not a huge deal, but a pleasant surprise.

SirLuciousLeftFoot · 4 months

A big problem with engineers is that they say hey, "this is a great idea because its cool" and want to push out a product or website without doing any market research as to whether or not consumers actually want it. Case in point: Google. You can tell engineers run the show there.

napalm_beach · 4 months

Okay, I'll be the contrarian. I'm a Prime member and buy a ton of stuff from Amazon, and IMHO it's time for a sweeping site re-design. They have stuffed too many features and options into the old layout and I find it confusing and not easy to navigate.

zLightspeed · 4 months

I ordered a Logitech G110 gaming keyboard from them (About £50) and paid for express delivery. Didn't arrive after a few days so they refunded my shipping and sent me another keyboard. They both arrive the next day. Sold one, got 50 for it... so free keyboard!

Oryx · 4 months

I would say the same thing about Reddit. I love the simplicity and longevity of the interface.

Waterwoo · 4 months

In all fairness, Amazon's UI is not that great.. If it was a new site I wasn't familiar with, I would hope that the current version isn't what they put out.

But, since we are all very familiar and comfortable with it now, it works just fine.

zak_on_reddit · 4 months

actually, i've been getting a new look from amazon the last few days and to be honest i don't like it at all.

illepic · 4 months

Amazon's design is not simple or easy to navigate. It is only familiar.

AmazonPR · 4 months

Thanks

solzhen · 4 months

Craigslist

douglasr007 · 4 months

Amazon did have a brand new interface a couple months ago that was much better than the current one. The coloring went from gold to silver. They reverted it back for absolutely no reason and it pisses me off.

t6x · 4 months

Amazon has changed their interface. its very drastic. I enjoy it though.

StupidDogCoffee · 4 months

Amazon rocks.

Wanna buy a thing? Amazon probably has that thing. With a bajillion user reviews and probably at the lowest price around. +1 for free super saver shipping.

I hate to sound like an Amazon fanboy, but goddamn. That company knows how to sell me stuff.

What's not to love?

knowsguy · 4 months

As a full-time Marketplace Merchant on Amazon, it's one of my favorite things about it. Changes are added often, but always unobtrusively.

ElevatedApe · 4 months

My real life friends hate me when I talk about shit like this.

iDoiStuff · 4 months

It's actually changed A LOT.. It was just blue the other day, now it's all white and grey.

Scotty_Knows · 4 months

Totally agree. I've been going to Amazon for ages, mostly to look up reviews on CD's and different music. Nothing has ever changed; that is very rare on the internet today. Props to Amazon for sticking with what works. If it ain't broke, don't fix it!

Spytap · 4 months

...says the guy on Reddit.

ZuP · 4 months

A foolish consistency is the hobgoblin of little minds.

DoctorSteve · 4 months

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